Refund Policy

PingKeeper's free plan requires no payment. For paid Pro subscriptions:

• You can cancel your subscription at any time from your dashboard. Cancellation stops future billing; it does not retroactively refund the current billing period.
• If you believe you were charged in error, or are unsatisfied with the service within the first 14 days of a new paid subscription, contact us at hello@pingkeeper.online and we'll review your request for a full refund.
• Refunds, when approved, are issued to the original payment method via our payment processor, Paddle, and may take 5–10 business days to appear.
• We do not provide partial refunds for unused time outside the 14-day window described above.

Questions about a charge? Email hello@pingkeeper.online.